Failed Transactions
Why transactions fail and how reversals work.
Frequently asked
Common reasons transactions fail
Most failures fall into one of these buckets:
- Insufficient funds
- Network issues
- Bank downtime
- Incorrect account details
- Regulatory restrictions
How long do reversals take?
Reversal timing depends on the original payment rail and provider confirmation. ChatPay tracks the original reference and will not mark a transaction refunded until the reversal is confirmed.
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