Getting Started
New to ChatPay? Start here.
Frequently asked
What is ChatPay?
ChatPay provides secure wallet and payment services through WhatsApp.
You can open and fund a personal or business wallet, link an eligible bank account, send money, review activity, buy airtime and data, and pay supported electricity and TV bills.
Read full article →Do I need to download an app?
No. ChatPay works directly inside WhatsApp, so there is no need to install another application.
Just save our official WhatsApp number and start a chat.
Read full article →How do I start using ChatPay?
Getting started takes only a few steps:
- Save ChatPay's official WhatsApp number
- Send "Hi" to start a conversation
- Follow the on-screen prompts
- Confirm your WhatsApp number and create a secure PIN
- Complete identity verification only when the wallet tier you choose requires it
- Start transacting
Is ChatPay available 24/7?
Yes. You can access ChatPay anytime, including weekends and public holidays. Banking partner downtime may occasionally affect transfers, but ChatPay itself is always on.
Read full article →