Terms of Use
Last updated: 7 February 2026
1. Introduction
ChatPay is a service provided by CP Technology Limited ("we", "our", "us"), located at Ikorodu Rd, Lagos, Lagos 100211, Nigeria. We provide a conversational platform that allows users to initiate bank-authorised payments through chat interfaces such as WhatsApp.
Important:
ChatPay does not hold customer funds, operate wallets, or provide banking services. All payments are authorised and processed by users' banks and licensed financial partners.
By using ChatPay, you agree to these Terms.
2. Eligibility
You must:
- Be at least 18 years old
- Have a valid Nigerian bank account
- Have authority to use the bank account you connect
3. Nature of Our Services
ChatPay provides:
- A chat-based interface to initiate payments
- Bill payment and transfer requests
- Transaction notifications and references
ChatPay does not:
- Store money
- Provide accounts or balances
- Execute or settle transactions
- Guarantee transaction success
All payments require explicit user approval and are executed by your bank via licensed partners.
4. Bank Connection & Authorisation
To use ChatPay, you may be required to connect your bank account through a third-party provider.
By connecting your bank:
- You authorise ChatPay to initiate payment requests only with your approval
- You acknowledge that your bank and partners control execution
- You may revoke access at any time
5. User Responsibilities
You agree to:
- Provide accurate information
- Keep your device and accounts secure
- Review transaction details before confirming
- Report unauthorised activity immediately
You are responsible for all actions taken through your chat account.
6. Fees
ChatPay may charge:
- Convenience fees
- Subscription fees
- Service fees
Any applicable fees will be clearly disclosed before confirmation.
7. Transaction Errors & Failures
ChatPay is not responsible for:
- Bank declines
- Network failures
- Insufficient funds
- Errors caused by incorrect details
If a transaction fails, funds are not deducted by ChatPay.
8. Prohibited Use
You may not use ChatPay to:
- Commit fraud or illegal activity
- Launder money
- Circumvent banking controls
- Access accounts you do not own
We may suspend access if misuse is detected.
9. Suspension or Termination
We may suspend or terminate access if:
- Required by law or regulators
- Fraud or abuse is suspected
- These Terms are violated
10. Limitation of Liability
To the maximum extent permitted by law:
- ChatPay is not liable for indirect or consequential losses
- Our liability is limited to fees paid for the affected transaction
11. Changes to Terms
We may update these Terms from time to time. Continued use constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.
13. Contact
For support or complaints:
CP Technology Limited
Ikorodu Rd, Lagos, Lagos 100211, Nigeria
Email: hello@chatpayhq.com
